Student Technology Advice & Resource Team (START)
Problems with Technology? We Can Help!
The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.
Student Accounts
Visit our Student Accounts page to learn about getting started with the following:
- ctcLink
- Triton ID and Email
- Canvas
- And more
Need Equipment for Online Classes?
Additional Resources
IT Help Center
Technology guides for students available 24/7
Support Hours
In-Person Office Hours
April 1-4
Mon.-Thurs.: 8:00 a.m.-7:00 p.m.
April 5
Fri:. 8:00 a.m.-5:00 p.m.
April 8-19
Mon.-Thurs.: 8:00 a.m.-6:00 p.m.
Fri.: 8:00 a.m.-5:00 p.m.
April 22-June 14
Mon.-Fri.: 8:00 a.m.-5:00 p.m.
Location: Alderwood Hall 1st floor (room 110)
Submit an IT ticket: itsupport.edmonds.edu
Phone (voicemail only): 425.640.1234
April 1-4
Mon.-Thurs.: 8:00 a.m.-7:00 p.m.
April 5
Fri:. 8:00 a.m.-5:00 p.m.
April 8-19
Mon.-Thurs.: 8:00 a.m.-6:00 p.m.
Fri.: 8:00 a.m.-5:00 p.m.
April 22-June 14
Mon.-Fri.: 8:00 a.m.-5:00 p.m.
Location: Alderwood Hall 1st floor (room 110)
Submit an IT ticket: itsupport.edmonds.edu
Phone (voicemail only): 425.640.1234
Zoom Hours
April 1-June 14
Mon. & Fri.: 8:30 a.m.-12:00 p.m.
Tue.: 3:00 p.m.-6:00 p.m.
CLOSED: May 3, May 27, June 19
Mon. & Fri.: 8:30 a.m.-12:00 p.m.
Tue.: 3:00 p.m.-6:00 p.m.
CLOSED: May 3, May 27, June 19
(Hours may vary based on quarter schedule)
NOTICE - READ FIRST
- Be ready to provide your Student or Employee Identification Number (ctcLink ID) before connecting. Our I.T. agents will ask you to verify yourself once connected
- If you have already submitted a ticket regarding your issue/request, please inform our staff immediately and provide your ticket ID
- A PC or Laptop is highly recommended (but not required) when connecting to Zoom. This will help expedite the support process
- Technicians are not authorized to control personal devices. Technicians may only control EC-provided devices