Snohomish County business owners share tips for online success
01/12/2010The expo featured graduates of the Small Business Development Center’s 21st Century Business Planning workshop and showed how local businesses are using online models and resources to grow their businesses. The 21st Century Business Plan focuses on web-based operations or distribution, online marketing and sales, and virtual and outsourcing components. Demonstrations took place throughout the day at the expo. Presenters included: Jack Wicks, a former small business development center (SBDC) director, on holistic business management; Chris Lindstrom of Ceptara.com on process management and lean operations; Stephan McIntosh, co-owner of LuminousCreative.com and developer of the Rocketship content management system for small businesses, on Web site development platforms; Mary Heim of Cimira.com on webinar marketing and management; and Larry Warner of sales-synergies.com demonstrating ACT!, a content and customer relationship management system.