online support services
These Edmonds College departments can provide assistance and information regarding your online learning inquiries.
All phone calls are voicemail only during remote operations.
Enrollment Services
For general information regarding online degrees and certificates, or how to register
for online classes, contact our Enrollment Services department.
Phone: 425.640.1000
Email: registration@edmonds.edu
Advising
For general information on which online courses to take and guidance for your educational roadmap, contact Advising.
Phone (New/Prospective Students): 425.640.1260
Phone (Current Students): 425.640.1458
Email: advising@edmonds.edu
Student Technical Support
For technical support for your online accounts including ctcLink, Triton Email, Canvas and more, contact START (Student Technology Advice and Resource Team).
Winter Break: December 16-27
IN-PERSON TECH SUPPORT
December 16-20:
Monday-Friday: 8 a.m.-5 p.m.
Virtual support only through Zoom and ITSupport ticket
December 23 and 24 only
8 a.m.-5 p.m.
December 30, 31 and January 2, 3
Monday, Tuesday, Thursday, Friday: 8 a.m.-5 p.m.
Winter Quarter: January 2 to March 21
January 6-17
Monday-Thursday: 8 a.m.-7 p.m.
Friday: 8 a.m.-5 p.m.
College Closed
Closed for walk-in support
December 23 and 24
December 25-27, January 1
Closed
Location: Alderwood Hall 1st floor (room 103)
Submit an IT ticket
Live Video Support
December 16, 2024-January 17, 2025
Monday-Friday: 10 a.m.-12 p.m.
January 20-March 21
Monday-Thursday: 10 a.m.-12 p.m.
Phone (voicemail only): 425.640.1234